Reference

e90 Terms for India Account Use

These Terms & Conditions explain how your e90 account, lobby access for Blackjack, Ganesha Gold and Spribe Aviator, wallet records, withdrawals, and support conversations are handled when you…

Account rulesUPI contextPaytm contextPhonePe context
e90 e90 Terms for India Account Use
CONTACT ROUTES

Ask us about any term

If any clause feels unclear, contact us before you join or before you make another wallet request.

Email support Use email for clause questions, account closure requests, withdrawal disputes, or document queries. Include your account email, payment reference where relevant, and the section name so we can trace the term you mean without extra back-and-forth.
Account chat Open chat from your account when a term affects a current session, such as a suspended withdrawal or login hold. We may ask you to confirm identity before discussing account-specific terms or wallet records.
Policy update desk If you want to question a wording change, send the earlier clause, the current clause, and why it affects your account. We log such requests separately from game or payment support threads.
ACCOUNT CARE

How terms shape account handling

The Terms & Conditions also explain how we handle account data while you use the lobby, wallet, and support tools.

Data named in the terms

Account data named in the terms includes your contact details, login events, device signals, payment references, and support messages. We use it to run the account, match wallet records, detect misuse, and answer your requests.

Cookie use in terms

Cookies help keep your session active, remember region settings, and flag unusual access. The Terms & Conditions explain that clearing cookies may remove saved preferences or require fresh login checks on your next visit.

Account security duties

You must keep login details private, use your own payment method, and tell us quickly if access looks wrong. The terms allow us to pause sensitive actions while we check ownership and wallet history.

Retention of records

We keep account and transaction records for operational, dispute, security, and legal needs. Retention periods can vary by record type, and deletion requests are assessed against open balances, unresolved disputes, and applicable law.

Change requests

To correct account data, contact support from the email linked to your account and state what should change. We may ask for documents where the terms require identity or payment verification.

Who handles questions

Our support team handles first contact, then routes legal or data requests to the relevant internal team. We keep a dated trail so future account decisions can refer to the same term and record.

Terms questions before you join

These answers explain the clauses you are likely to check before opening or continuing an account. They are written to make the Terms & Conditions easier to read, but the full wording on this page controls your relationship with us. If your question relates to your own wallet, access, or documents, contact support with account-specific details before you act.

They cover account creation, eligibility, wallet actions through UPI, Paytm and PhonePe, game access, withdrawals, conduct rules, data handling, support contact, disputes, and account closure. They apply whenever you use the India-facing service.

Access is not automatic across every place. Eligibility depends on local law and is available where local law permits. We may restrict, suspend, or close access if the terms or regional requirements do not allow use.

When wording changes, the updated Terms & Conditions are placed on this page with the current effective date. If you continue using your account after that date, we treat that continued use as acceptance.

We may ask for documents when the terms require account, age, identity, payment, or withdrawal checks. The request helps match you to the wallet method used and protects the account from unauthorised changes.

The terms treat these methods as wallet channels connected to your account records. You must use payment details that belong to you, follow provider rules, and give accurate references when support checks a transaction.

Yes. We may pause login, wallet actions, offers, or lobby access while checking identity, payment ownership, unusual activity, suspected misuse, or a breach of the Terms & Conditions. We explain the next step through support.

Contact support from your account email and state whether you want data corrected, access closed, or a specific record checked. We may complete pending withdrawals, resolve disputes, or verify ownership before acting.